MONITOR's
QUESTIONS #6

INTRODUCTION QUESTIONS 1. IRQ's, COM's, ESD, I/O ADDRESSES, CONNECTORS, SAFETY 2. RAM, ROM & MEMORY 3. CPU MODELS , BUSES 4. HARD DRIVE's, FLOPPY's, CDROM's, 5. MODEMS, NETWORKS 6. MONITOR's 7. PRINTER's 8. MORE CONNECTOR's , CABLE's 9. DOS/WINDOWS 10. DOS/WINDOWS 11. MISC/ TROUBLE-SHOOTING REFERENCE TABLES IRQ's I/O ADDRESS's LOGICAL MEMORY PHYSICAL MEMORY POST ERROR CODES CPU TYPES BUS TYPES DRIVE CABLES MODEM COMMANDS NETWORKING MONITOR's PRINTER TYPES LASER STEPS HP-LASER ERROR CODES CONNECTORS CABLES

GO TO     MONITOR REFERENCE TABLE 1. Before you do maintenance on a CRT:      A. Discharge the CRT      B. Disassemble the power button      C. Set CMOS settings to maintenance      D. Charge the CRT 2. What component holds a dangerous charge in a CRT?      A. Transistor      B. Capacitor      C. Resistor      D. SIMM 3. Which would use a .26 DOT standard to identify what type of component it is?      A. Monitor      B. CD-ROM      C. Hard drive      D. Keyboard 4. Can a monochrome monitor be attached to an SVGA adapter card?      A. Yes      B. Yes, with a monochrome driver      C. Yes, only with the proper connector      D. No 5. Which cannot be reused?      A. Components attached to a worn system board      B. Ink-jet cartridge      C. Toner cartridge      D. CRT tube 6 . Which step should you perform first before discharging a CRT?      A. Remove the CRT from its housing      B. Disconnect the CRT from the computer      C. Remove the video assembly      D. Turn power off before removing power source 7. .What tool would you use to properly discharge the CRT ?      A. Insulated pliers      B. DVM      C. Logic probe      D. High voltage probe 8 . .The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem is:      A. Defective monitor      B. Disconnected video cable      C. Defect in the computers video circuitry      D. System RAM problem 9 . Which is the most difficult environmentally to dispose of?      A. CRTs      B. floppy drives      C. hard drives      D. power supplies 10. What should you use to clean the plastic cover on your monitor or PC?      A. alcohol      B. lint-free cloth      C. WD-40      D. gasoline

11 . What is the standard resolution of the VGA adapter?      A. 480X640 16 colors      B. 320X480 16 colors      C. 600X800 16 colors      D. 640X480 65,536 colors

12 . What is the standard resolution of the SVGA adapter?      A. 600X800 256 colors      B. 640X480 65,536 colors      C. 480X640 16 colors      D. 1024X768 16 colors

13 . How long should you wait for the CRT to discharge before opening the case?      A. A few seconds      B. A few minutes      C. 30 minutes      D. 60 minutes or more

14 . If your monitor has random dots in it the problem most likely resides in:      A. Monitor      B. Video Card      C. Software      D. Interrupt Level

15 . What would you ask to determine if the display is working?      A. Is there a video cursor or action on the screen?      B. Did the computer beep or chime?      C. Is there high voltage static on the screen      D. Is the brightness or contrast turned up or down?      E. All of the above

16 . Color Monitors use ___ Electron Guns      A. 2      B. 3      C. 4      D. 6

17 . Which components could cause a blank screen?      A. Power supply      B. Video card      C. CPU      D. RAM      E. All of the above

18 . A customer calls and says that his monitor light is on but he has no display. His PC apparently seems to boot OK and is running. What is the first thing you would do?      A. Check the power cord      B. Reseat the video card      C. Discharge the CRT      D. Check the monitor controls

19 . Which would you do first when troubleshooting a faulty monitor?      A. Check its connections to the computer and power source      B. Use a meter to check the CRT and internal circuitry for continuity      C. Power down the monitor, then turn it on again to see if that corrects the problem

20 . A monitor's CRT can pack quite a wallop of a charge even if it's been turned off for several days or more. Before you service a monitor, you must discharge the CRT using a tool specific for that purpose. Before you do the discharge, what must you do first?      A. make sure the monitor is not connected to a PC      B. make sure the monitor is unplugged      C. make sure the monitor is turned off      D. make sure your life insurance policy is paid up

21 . You have a PC with no video. Which of the following is LEAST likely to be causing the problem?      A. crashed hard drive      B. defective ram (bank zero)      C. loose video card      D. low AC outlet power

22 . Your customer calls with a "wobbly video display" What do you recommend that they try to do to fix it?      A. Replace the Monitor      B. Discharge the CRT      C. Replace the Monitor cable and power supply      D. Relocate electronic devices that might be near the monitor

23 . Which monitor would provide the highest level of performance?      A. CGA      B. VGA      C. SVGA      D. XGA

24 . What component of a monitor is responsible for illuminating the flourescent surface of the display tube?      A. Plasma gun      B. Proton gun      C. Laser gun      D. Electron gun

25 . What type of monitor produces a non-flickering image on the screen?      A. Interlaced      B. Non-interlaced      C. Interweaved      D. Non-interweaved

26 . To support a video resolution of 1024x768 pixels at 65,000 colors, you would need a video card with at least __MB of video RAM.      A. 1      B. 2      C. 4      D. 8

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